Training and Development

 




Introduction

 

Employee training and development has emerged as a major educational enterprise over the past three decades. This increase is associated with a demand for employees at all levels in the organization to improve performance in their present jobs and to continue their career progress in changing world of work ( Armstrong , 2001 ).     

 

Training

Training defines as “ A set of planned activities on the part of an organization to increase job knowledge and skills, or to modify attitudes and social behavior, to achieve specific ends which are related to a particular job or role” (Henderson, 2017).

“Training is the organized way in which organizations provide development and enhance quality of new and existing employees. Training is viewed as a systematic approach of learning and development that improve individual, group and organization (Goldstein& Ford, 2002) in Khawaja & Nadeem (2013). Thus, it is the series of activities embarked upon by organization that leads to knowledge or skills acquisition for growing purposes. Thereby, contributing to the well-being and performance of human capital, organization, as well as the society at large. According to Manju & Suresh  (2011),  training serves as an acts of intervention to improve organization’s goods and services quality in stiff the competition by improvements in technical skills of employees” (Maimuna Muhammad Nda & Dr. Rashad Yazdani Fard , 2013 ).The training and expertise of employees determines the skills available to the firm ( Armstrong, 2006 ).

 

 

 

Example – 01

I’m working for one of Leading Apparel Manufacture in Sri Lanka owned by US company, Human Resource Department has sent their Middle Managers who is playing front end role in apparel manufacturing value chain under training for Key Account Management conducted by external service

Example – 02

Each Manufacturing unit (Leading Apparel Manufactures) has Training school, very important production staff in Apparel manufacturing value chain is Machine operators. The Company which I work, train their Machine operators to become multi skill operators.  Trained operators using as jump operators when balancing the line of production.

 

 

Learning 

According to the Armstrong (2014) Learning defines as – the process by which a person acquires and develops knowledge, skills, capabilities, behaviors and attitudes. It involves the modification of behavior through experience as well as more formal methods of helping people to learn within or outside the workplace (Armstrong , 2014 ).

Further Armstrong (2014) explain Learning can be divided two major components such as Organization learning and Individual leaning and development. Organization learning developed by knowledge management. Individual learning and development developed by Workplace leaning, self-directed leaning, E -learning, Coaching and mentoring (Armstrong, 2014 ).

 

 

 

 

Example -

I’m working for One of the leading apparel manufacturers in Sri Lanka, Organization Human Resources Department has introduced new leaning forum call Remote Access Leaning Forum considering prevailing pandemic situation. Every Thursday one hour through Ms Team flat foam. 30 minutes presentation from a selected presenter, next 30 minutes Q&A Session (Question & Answer).

 

Training and development would help to increase productivity, efficiency, Communication, Analytical skills and Teamwork of employees. Employee training and development is crucial for an organization, as to divert employees to meet organization’s strategic plans.

 

List of Reference

·       Armstrong, M  & Taylor,S 2014 , Armstrong’s Handbook of Human Resource Management Practice,  13th edn, Kogan page.

·       Armstrong, M 2001, Armstrong’s Handbook of Human Resource Management Practice,  8th edn, Kogan page.

·       Armstrong, M 2006,  Armstrong’s Handbook of Human Resource Management Practice, 10th edn, Kogan page.   

·       Henderson, I. 2017, Human Resource Management for MBA and Business Masters, London: CIPD.

·       Maimuna Muhammad Nda & Dr. Rashad Yazdani Fard  2013, ‘The Impact of Employee Training and Development on Employee Productivity’, Global Journal of Commerce & Management Perspective, Vol 2, no 6, PP 91-93.


Comments

  1. Hi Manoj, Well-written article. Adding some points to this according to Vasanthi & Basariya (2019), Employees are trained to enhance their knowledge or to learn specific skills related to their current position in the organization. Further they explained that ,Training makes the employees to produce quality performance and it is a never-ending learning process.

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    2. Hi Lakshan, thank you for your valuable comments ,Agreed with you further Training and development is, thus, very critical to an organization because once workers are equipped with requisite skills, they are bound to produce quality goods and render quality services, thereby reducing waste and cost, increasing productivity and reducing supervision (Vinesh, 2014).

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  2. Hi Manoj, Agreed with your points. Furthermore, training is the systematic process by which businesses develop and improve the quality of new and existing personnel. Individual, group, and organisation training is defined as a systematic approach to learning and development that improves individual, group, and organisational performance (Khawaja & Nadeem., 2013). According to Manju and Suresh, training is used to increase the quality of an organisation’s goods and services in the face of fierce competition by improving employees’ technical skills (Nda, M.M. and Fard, R.Y., 2013).

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    2. Hi Nirmika thank you for your valuable comments ,Agreed with your points and as explained by by Oforegbunam and Okorafor (2010), any attempt to prepare employees for the sophisticated demands of the 21st century should be linked with constant training and development packages.

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  3. Hey Manoj,
    Training and Development is like a another life when senior and well experienced staffs leave the company suddenly. The juniors will have to take the battle up. This was also very well explained from your end.

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    2. Hi Ijaz , thank you for your valuable comments and agreed with your points further Rothwell and Benkowski (2002) also explained that the need to maintain capable human capital is met through skill differentiation, enhancing employee motivation, and higher focus on employee training and development.

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  4. Hello, Manoj. I completely agree with you. According to Kelley (2021), this type of training might be official or informal. On-the-job training can be as basic as a more experienced employee instructing a less experienced employee on how to perform a task. Other times, employees of a company are obliged to attend more structured training sessions.

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    2. Hello Isuru appreciate your valuable comments, agreed with your points. In addition Small and Medium Enterprises are predisposed to informal training (on-the-job) through the
      interplay of experience, social interaction and feedback (Anderson , Boocock & Graham (2001).

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  5. Good post Manoj. In today's global environment, training and development are far more crucial than in the past. The term "training" is becoming increasingly prevalent in a variety of organizations. Employees gain new skills and information as a result of training and development, making them more successful and productive for the firm. Training has a favourable impact on the organization's success (Majeed and Sidrashakeel, 2017).

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    2. Thank you for your valuable comments Janakan , agreed with your points as well.further according to Aswathappa (2000), training is the process whereby employees’ attitudes, skills and abilities enable them to do specific jobs.

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  6. Hi Manoj. The behavioral strategy takes an employee training and development approach. It posits that employee learning would bring about the organizational change needed. Learning would consist of gaining knowledge, skill and new attitudes (Swathi,2000).

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    2. Hi Upeksha appreciate your valuable comments , Armstrong (2003) suggest that ‘training is the formal and systematic modification of behavior through learning which occurs as a result of education,instruction, development and planned experience’.

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  7. Hi Manoj, Thus people are learning through engagement with many activities that make up the cause of the workday. The incidental learning occurs through the everyday practices and the routines of the work places processes (Marsick & Watkins, 2001).

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    2. Thank you for your valuable comments Thiloka, agreed with your points as well. further training and development is a process for employee at all levels to improve performance in their present jobs to acquire skills and knowledge to do new jobs, and to continue their career progress in a changing world of work (Armstrong, 2001)

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  8. Providing competence-based training is essential. As we have seen, employees took part in training but were unable to apply the knowledge and skills acquired during the training. In view of the limited time and financial resources, it is important that organizations regularly include train-the-trainer and mentoring concepts in their training (Olm, 2021).

    Olm, M., Roos, M., Hapfelmeier, A., Schneider, D., Gensichen, J., Berberat, P.O. and Schneider, A., 2021. Increased professionalization and lower burnout scores were associated with structured residency training program: results of a cross sectional survey. Medical education online, 26(1), p.1959284.

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    2. Thank you for your valuable inputs , agreed with you points, further Human resource is strength of an Organization, training helps the organisation to improve the skills,
      knowledge, attitude, behaviour of an individual ( Subrahmaniam,2010).

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  9. Hi Manoj, As this is the formal process of improve the knowledge of the employees in order to develop the skill level as well as to improve the performance of the employees as well the self fulfilment (Lynton and Pareek, 2011). Where it is enhance the employee performance that boost the productivity of the employees as well as the organizational performance as well (Kraiger, 2003).

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    2. Hi Deshani thank you for your valuable comments agreed with your points ,Training and development is very essential at all employee levels, due to the reason that skills erode and become obsolete over a period of time and has to be replenished (Nishtha and Amit (2010).

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  10. Wonderful blog! With the global pandemic, corporates are looking for ways to keep their employees engaged and motivated during work from home. A virtual employee engagement company, help organizations to engage their remote employees in various team-building activities.

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    1. Thank you for your valuable comment , Agreed, with the current covid 19 pandemic most of organizations had to restructure their employee's workstations with the virtual workplace culture.Your suggestion virtual team building company is a good point considering present situation. Companies with high levels of engagement show turnover rate 40% lower than companies with low levels of engagement (Gallup, 2019).

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