Learning Organization

 


Introduction

The learning organization is defined as “one in which provision is made for the continuous learning of its members” ( Armstrong ,2010).  Senge ( 1990 ) defined the learning organization as “Where people continually expand their capacity to create the results, they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together ( Senge ,1990).

The Learning Organization is one ‘which facilitates the learning of all its members and continually transforms itself’ (Pedler et al ,1997 ). Further learning organization refers as ‘continually improves by rapidly creating and refunding the capabilities required for future success’ ( Wick and Leon ,1995 ).

 

Critical Evaluation of the Learning Organization Concept

The Concept of the Learning Organization is concept of convincing because of its wisdom, attractiveness of human and potential to support organizational effectiveness and advancement ( Harrison,2000). Per the Literature Review (Knowledge Management) done by Scarborough et al ( 1999) explain ‘the dominant perspective of the learning organization concept is that of organization systems and design’. Small consideration looks like what individuals want to learn or how they lean. The suggestion is that employees should be able to invest on their own development appears to have avoided learning organization theorists who are more oriented to aim on the imposition of learning by the organization, rather than making a situation conducive to learning (Armstrong,2010).Efforts to create specific best practice structure to realizing the learning organizations are fundamentally inconsistent. There are other problems with the concept such as it is idealistic, Knowledge Management models are beginning to supersede it, couple of companies are able to meet the measures and there’s little evidence of successful learning organization( Easterby – Smith ,1997 ).

 

 According to Garvin (1993) Five good things that Learning Organization need s to follow,

 

1.    Systematic Problem solving –

There should be a scientific method rather than guesswork for detect the organizational problems. What Deming(1986) states ‘plan-docheck-act ‘cycle and others refer to as ‘hypothesis -generating, hypothesis -testing ‘techniques. Need data rather than assumptions are required as the background to decision-making. What quality consultants call ‘fact-based management’ and simple statistical tools such as histograms, Pareto charts and cause and effect diagrams are used to organize data and come to conclusions.

2.    Experimentation –

This activity explains the methodical search and experiments of new knowledge. Continuous improvement programmes to meet organizational strategic plan. ‘Kaizen’ ideas it’s a Japanese method which are playing an important role here in a learning organization.

3.     Learning from past experience -

Learning organizations usually review their successes and failures, evaluate them methodically and do record the lessons learnt and keep that employee find easily. 

4.     Learning from others -

Sometimes the most powerful ideas come from outsiders, This process has been called SIS, ‘Steal Ideas Shamelessly’. A methodical process of identifying best practice organizations and studying certain extent what they are doing can be transferred with necessary adjustment which suitable to the own organization.

 

 

5.    Transferring knowledge quickly and efficiently throughout the organization-

By Transferring employees with new expertise or education, knowledge and training programmes and at the end obviously should be linked with implementation.

 

List of References

·       Armstrong , M ,2010 , Armstrong’s essential Human Resource Management Practice , Kogan Page

·       Argyris, C and Schon, D A ,1996, Organizational Learning: A theory of action perspective, Addison Wesley, Reading, MA

·       Armstrong, M  & Taylor,S 2014 , Armstrong’s Handbook of Human Resource Management Practice,  13th edn, Kogan page.

·       Deming, W E, 1986 Out of the Crisis, Cambridge, MA, Massachusetts Institute of Technology Center for Advanced Engineering Studies

·       Easterby-Smith, M ,1997, Disciplines of organizational learning: contributions and critiques, Human Relations, 50 (9), pp 1085–113

·       Garvin, D A,1993, Building a learning organization, Harvard Business Review, July–August, pp 78–91

·       Harrison, R ,2000, Employee Development, 2nd edn, IPM, London

·       Pedler, M, Burgoyne, J and Boydell, T ,1997, The Learning Company: A strategy for sustainable development, 2nd edn, Maidenhead, McGraw-Hill

·       Senge, P ,1990, The Fifth Discipline: The art and practice of the learning organization, Doubleday, London.

·       Scarborough, H, Swan, J and Preston, J ,1999, Knowledge Management: A Literature Review, Institute of Personnel and Development, London

·       Wick, C W and Leon, L S ,1995, Creating a learning organization: from ideas to action, Human Resource Management, Summer, pp 299–311


Comments

  1. hi manoj, agree with you, adding to your points, Learning and development as a field of management and practice is concerned with how individuals are acquire or create knowledge and skills which enable them to perform and grow in their current or future occupational role (Morgan, 2005).skill development should be there to obtain the perfect results to the organization(Iqbal, 2009)

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    2. Hi Dineth , appreciate for sharing your valuable comments on this blog post. Training and development is usually associated with large firms because they have the financial
      ability.In other hand for small and medium enterprises, the owner-manager has been the focus as far as training is concerned(Fatoki, 2011).

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  2. Hi Manoj, Agreed with your points. Furthermore, Nda & Fard (2013) mentions that training and development can differentiate between a good organisation and a “great” one. Not only because of the employees’ instant knowledge enhancement but also the impact of that in the longer run. The employee productivity will enhance, and along with it, so will the entire organisation’s performance. Deckop et al. (2016) state that training leads to organisations’ low employee turnover rate. Having more experienced employees within the organisation will always motivate Line Managers to execute their duties efficiently. Since the experienced employees know what they do and what they are expected to do, the line managers can reduce the time engaged in supervising their subordinates and focus on their managerial duties.

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    2. Hi Nirmika, thank you for your valuable comments, agreed with your points as well.further Training and development is very essential at all employee levels, due to the reason that skills erode and become obsolete over a period of time and has to be replenished (Nishtha and Amit (2010).

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  3. Hello, Manoj. I completely agree with you. It is critical for businesses to encourage learning in today's economy. Without doing so, they risk losing market share or perhaps going out of business as a result of increasing competition or disruption, similar to how streaming video services like Netflix affected Blockbuster's brick-and-mortar videotape rental business model.
    While all or most businesses strive to learn and change as a result of that learning, certain organizations excel at it. Learning organizations are those at the "good" end of the spectrum that make good use of learning (McGraw,1988).

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    2. Thank you for your valuable comments , agreed with your points given great example, it is not easy to find even in niche market.further Training is the organized way in which organizations provide development and enhance quality of new and existing
      employees. Training is viewed as a systematic approach of learning and development that improve individual, group and organization (Goldstein& Ford, 2002)

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  4. Hi Manoj, Agreed with your comments. Learning organizations give employees the power to solve problems autonomously, as well as to benefit from the experience of their peers. They have the opportunity to share their ideas and insights without fear of being judged, and to expand their knowledge, and work together to achieve common goals (Nipun Sharma, 2017).

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    2. Hi Upeksha it is great and thank you for your valuable comments .Training is the organized way in which organizations provide development and enhance quality of new and existing
      employees. Training is viewed as a systematic approach of learning and development that improve individual, group and organization (Goldstein& Ford, 2002)

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  5. Hi Manoj. Well written article. According to Pedler et al. (1997) a learning organization is an organization that ‘facilitates the learning of all its members and continually transforms itself’. Comparing the notions of learning organizations and organizational learning, Armstrong & Taylor (2020) states that organizational learning is about how people learn in organizations, and the learning organization notion attempts to explain what organizations should do to facilitate the learning of their members.

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    2. Hi Gihan , thank you for your valuable comments , further leaning organization do their continues process of training and developments which will help to HR as well. Development programs worth investing so much into, as most successful organizations consider the progress of workforce and therefore invest in their training. This results to increase in skill and competence that improve morale and productivity (Sheeba, 2011).

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  6. Agreed with your points Manoj. Furthermore, learning organizations where people continually expand their capacity to create the result they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free and where people are continually learning to see the whole to gather (Pfeffer, 1994).

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    2. Hi Eranda , appreciate for sharing your valuable comments , further Argyris (1992) suggests that organizational learning occurs under two conditions, first one is when
      an organization achieves what is intended, and second one is when a mismatch between intentions and outcomes is identified and corrected.

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  7. Hi Manoj
    Agreed, adding to that organizations care about personal mastery? Not only can it increase job satisfaction, but it can also increase productivity and grow the organization’s collective intelligence. According to Senge: “Organizations learn only through individuals who learn. Individual learning does not guarantee organizational learning. But without it no organizational learning occurs(Sherone 2015)

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  8. Hi Ijaz , thank you for your valuable comments ,further Scarborough et al (1999) argue that ‘the dominant perspective of the learning organization concept is that of organization systems and design’. Little attention seems to be paid to what individuals want to learn or how they learn.

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